We recently introduced the refresh economy: a shift in how homeowners think about home, driven by rate lock-in, tight inventory, and a growing preference for reinvesting in the house they already have instead of trading up for a new one.
Refresh, don't relocate. That's the shift in one line. But what does it actually look like once a homeowner decides to stay?
The instinct might be to picture a gut renovation — new kitchen, new bathrooms, months of dust and disruption. That's not what's driving this trend.
Instead, homeowners are choosing a string of smaller, high-impact refreshes: projects that make a home feel different without the cost, timeline, or upheaval of starting over. A few of the most common:
And that's just naming a few. Once a homeowner starts thinking in terms of refreshing instead of replacing, the list of what's worth updating tends to keep growing — closets, trim, accent walls, entryways. The common denominator isn't the specific project. It's the mindset: refresh what you have, rather than replace where you live.
Here's what makes this more than an interesting behavioral shift: it's happening at scale.
Multiply this pattern across the millions of households choosing to stay rather than sell, and you get a measurable, structural change in demand — not for one type of project, but for an entire category of work built around helping a home feel new again. That's a different kind of demand than the home services industry has traditionally been built around. It's not driven by breakage or emergency. It's driven by a homeowner's ongoing relationship with the space they've decided to stay in.
For businesses positioned inside that category — painting, surface refreshes, cosmetic updates — that shift shows up directly in call volume. And unlike a seasonal spike or a one-time renovation boom, it's tied to conditions (rate lock-in, tight inventory, a cultural preference for reinvesting over relocating) that show no sign of reversing.